How We Disclose Personal Data
To Affiliates, Partners, Vendors, and Suppliers
We share Personal Data among our Smith’s Workwear family of companies. We do this to run our business more efficiently and to have a better understanding of our Consumers across all of our business lines. We also work with partners, vendors, distributors, and suppliers. These third parties may have access to or process your Personal Data, but only to the extent it is necessary for them to (1) provide their products and services to us, or (2) to provide you the products and services that you have requested. For example, we may use third-party providers to assist us with marketing and advertising our products and Services, delivering customer service and support (for example, when you have a question, complaint or technical issue with your account), and for e-commerce order fulfillment.
To Enable the Use of Our Services
Personal Data that is collected through the Services may be used or disclosed to third parties in order to enable us to provide Services. For example, the Smith’s Workwear website may allow you to interface with a third-party website or application, such as PayPal or UPS.
In Community Forums
Any information you post or disclose in our community forums (for example, Facebook, YouTube, Twitter, Pinterest, Instagram) is public. We cannot control the use of information disclosed in community forums, such as bulletin boards, blogs, chat rooms, and networking functions of mobile applications. Exercise caution when disclosing information in these public areas and be careful what Personal Data you disclose and how you disclose it. Content posted in our community forums, including advice and opinions, represents the views of the individuals who post that Content and such individuals bear sole and exclusive responsibility for the posting of that content. Smith’s Workwear does not necessarily endorse, support, verify, or agree with any content posted in our Community Forums.
As Required by Law and Special Circumstances
We may be required, subject to applicable law, to disclose your Personal Data if: (i) it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) such a disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) it is necessary to protect our legal rights or property, or (iv) it is necessary to protect the legal rights or property or physical security of others, or for the prevention or detection of crime and such disclosure is lawful.
Using Information We Collect
At Smith’s Workwear, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you catalogs or promotional offers we believe will be of interest to you
- Send you the Smith’s Workwear Email Newsletter, if requested
- Identify your product and service preferences
- Customize our communications to you (information shared with our third party marketing partner to provide personalized display advertising is made anonymous)
- Improve our merchandise selection and customer service)
How We Use Email
When you provide us your email address, we may send you emails related to processing your order or to respond to a request. For example, after you place an order at smiths-workwear.com, you will receive an email confirmation and, in most cases, an email with package tracking information.
In our efforts to protect your information, Smith’s Workwear uses a variety of technical safeguards, such as firewalls, and we physically secure our servers.
In addition, when you make a purchase, request a catalog, or create an account on our website, your information is transmitted in an encrypted format.
The Smiths-workwear.com website may contain links to other sites. Smith’s Workwear does not control the use of personally identifiable information on these websites. You should review the privacy policies of every website before providing any personal information. Smith’s Workwear is not responsible for the conduct or practices of any linked websites. These links are provided solely for the convenience and information of our visitors.
Privacy of Children on Our Website
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us via email